AI & Agentic AIComing Soon
AI-Powered Workflows and Automation
Design AI-assisted workflows that reduce manual effort while keeping quality under control.
Overview
Participants learn to map a business process, decide what to automate, and combine AI with automation tools. The program favors simple, reliable workflows over complex systems.
Who it is for
- Operations and business teams
- Project and product managers
- Technical professionals improving team processes
Learning objectives
- Map a process and find automation candidates
- Design a workflow combining AI and automation
- Add review steps and handle exceptions
- Estimate the value of an automation
Topics and modules
Module 1
Process thinking
- Mapping workflows
- Finding bottlenecks
- What not to automate
Module 2
Building AI workflows
- Triggers and steps
- Connecting tools
- Using AI within a flow
Module 3
Running them reliably
- Review points
- Exception handling
- Maintenance
Practical exercises
- Map a real process from your organization
- Prototype an AI-assisted workflow
- Stress-test the workflow with edge cases
Expected learning outcomes
- Identify worthwhile automation opportunities
- Design workflows that include human oversight
- Present a clear case for an automation
Bring this program to your group
Each program can be shaped around your learners, their experience, and your goals.